What to delegate, simplify or decline
Before taking on a task, check whether its result is needed and whether the scope makes sense. Then choose: do it yourself, simplify it, agree to delegate it or decline it. This makes room for work that needs your attention.
What to do
- Go through Offload. Mark each task with one of the four: do, simplify, delegate, decline.
- Ask "is this needed?" first. Delegating unnecessary work just passes your wasted time to someone else.
- Check three conditions before delegating. The person has time, skills (or a chance to learn) and authority to make the decisions involved.
- Remember the handover cost. Explaining and checking take time too; a one-off five-minute task may not be worth passing on.
- Share the purpose, not just the task. Why it matters – see How to define the expected outcome.
Example
Dmytro owns a small café and orders supplies himself every week, even though his barista Iryna knows better what's running low. He hands the ordering to her with a spending limit. He simplifies the weekly landlord report to three lines – which turns out to be enough. And he turns down a seat on a neighbourhood working group: it isn't a priority this year.
In Plynno
Agree on the handover outside Plynno, then create a task for your follow-up. Moving a task to Offload does not assign it to anyone.
Try this now
Take one task from Offload and ask: what would happen if I did it in half the effort?
Sources
- Oncken, W., Jr., & Wass, D. L. (1974; reissued 1999). Management time: Who's got the monkey? Harvard Business Review. https://hbr.org/1999/11/management-time-whos-got-the-monkey
- Chen, Z. X., & Aryee, S. (2007). Delegation and employee work outcomes: An examination of the cultural context of mediating processes in China. Academy of Management Journal, 50(1), 226–238. https://doi.org/10.5465/amj.2007.24162389